Privacy Policy
Effective Date: February 21, 2025
1. Introduction
Montane LLC ("Montane," "we," "us," or "our") operates mobile applications available on the Apple App Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services. By downloading, installing, or using any Montane application, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our applications.
2. Information We Collect
Information You Provide Directly
We may collect the following information that you voluntarily provide:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and preferences
- Messages, feedback, and support inquiries
- Payment and transaction information
Information Collected Automatically
When you use our applications, we may automatically collect:
- Device information (model, operating system version, unique device identifiers)
- Usage data and analytics (app interactions, feature usage, session duration)
- Location data (with your explicit permission)
- Health and fitness data (with your explicit permission, where applicable)
- Photos and media (with your explicit permission, where applicable)
- Contacts (with your explicit permission, where applicable)
- Crash reports and performance diagnostics
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our applications and services
- Improve, personalize, and expand our applications
- Understand and analyze how you use our applications
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and promotional purposes
- Process transactions and send related information
- Find and prevent fraud and ensure security
- Comply with legal obligations and enforce our terms
4. Third-Party Data Sharing
We do not sell your personal information. We may share your information with the following categories of third parties only as necessary:
- Analytics providers (to help us understand app usage and improve performance)
- Cloud infrastructure and hosting providers (to store and process data securely)
- Payment processors (to handle transactions)
- Legal authorities (when required by law, subpoena, or legal process)
All third-party service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure server infrastructure, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Request portability of your data in a machine-readable format
- Opt out of marketing communications
- Revoke consent for data collection through your device Settings
To exercise any of these rights, please contact us.
8. How to Request Data Deletion
You may request deletion of your personal data at any time by contacting us with the subject line "Data Deletion Request." We will process your request within 30 days and confirm once your data has been deleted. Where available, you may also initiate a data deletion request directly within the application.
9. Children's Privacy
Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in the United States, where our servers and operations are located. By using our applications, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through our applications or by other means prior to the change becoming effective. We encourage you to review this Privacy Policy periodically. Your continued use of our applications after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Montane LLC
- Miami, FL
- Contact us